LOCAL REVIEWS

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BNW Builders is proud to serve the greater Richmond area with high quality home improvement.

 

Local Reviews

Rated 4.9 out of 5 stars based on 123 customer reviews

Map of Glen Allen, VA

BNW=The Best, Awesome, Above All Others, Amazing in Every Way!




100% Worth the wait! BNW replaced our original front door with something 100 times better, we asked them to incorporate a wrought iron exterior door with sidelights & of course they did. They completely transformed the entire entry way by doing so and then renewed our 20 yr old porch by adding an amazing covered porch to match the existing one on our house. Results=Beyond our expectations in every way! Awesome customer service from start to finish, very courteous, always timely, very detailed, superior work and craftsmanship, and 1000% worth the wait to have BNW do our project! So much so, we're now having them do the same project for our back deck to match the amazing front porch. HIGHLY RECOMMENDED!!!


Map of Chesterfield, VA

Painless project




We've been wanting to do this project for a while but thought it would a headache. The process from beginning to end was great and what a huge difference in the appearance of our home. Gary and Lee were the installers and they couldn't have been nicer. They moved all plants and furniture and cleaned up nicely after they were done. Here's the proof in the pudding...there was one item that I asked about and Sonny came back the very next day and did it. I interviewed five different companies for this identical project and this product was by far and strongest and quality product by far and basically sold itself. I didn't realize how chintzy and cheap our other system was and no wonder why we had issues. We can now rest easy that no one has to climb ladders to clean out debris. With a lifetime warranty which is also transferable to a new homeowner is also another reason why I went this direction. Quality all the way.


Map of Henrico, VA

Wonderful Experience!




We added a large screened porch with a gas fireplace. It turned ever better than we had imagined. From the folks helping us pick colors, to the screen crew, to the stone workers and the masonry team, every person was courteous and skilled in their craft. The manager, Dan, was quick to address any questions. The entire team went out of their way to minimize any inconvenience to us. Overall it was a positive experience with a very happy ending!


Map of Richmond, VA

8775





Map of Henrico, VA

Deck




The deck is like fine furniture. All of the corners, edges and miters are of close tolerances and straight as an arrow. Accenting the deck's finish is the black powder coated aluminum railing. It makes the whole job POP! Our neighbors are thoroughly impressed!


Map of Maidens, VA

Alvis Install




Our sales rep was very knowledgeable about the product and competition. He was diligent on getting our deposit, but lacked the follow up to schedule the job which I ended up calling to do. We got a call the day before to ask if they could come the next day to do the install but when my husband came home from work that day all of the materials were left in the yard and the install did not take place. I had to follow up again to find out when the install would happen. We were out of town the day of the installation and I was told that I would be notified when it was complete which didn't happen. When we came home the gutter looked good however there are 2 large dead spots of grass in our yard which doesn't look good.


Map of Henrico, VA

Great builder service




Dan Swards and his team did an excellent job building a screened porch. He and his team were respectful, polite, and hard workers. Dan did a great job project managing, keeping me informed, and ensuring items were fixed/deal with. I would highly recommend Dan to anyone!


Map of Henrico, VA

Craftsmenship




The quality of the workers, installation of products and service were outstanding! Our house was in desperate need of exterior renovation and BNW exceeded our expectations. At first the price for the job caught us by surprise; however, in light of the materials being maintenance free, it's less expensive in the long term. No longer do we worry about the heat/cold/rain entering the house. It is now secure and comfortable. Thank you for a job WELL DONE!


Map of Montpelier, VA

QUALITY JOB




VERY WILLING TO ANSWER ALL MY QUESTIONS


Map of Richmond, VA

Quality work...Great Customer Experience




Just did a super job delivering exactly what they promised ... when they said the would do it. Kept us informed, engaged in the process and were very responsive to any and all requests. Highly recommend them.


Chris came to my house and suggested what was best for my situation and how BNW could help me I won't forget that concern for my family ever




Chris Giaccone did not try and just sell he looked at my situation and offered advice that kind of customer service is rare todat


Excellent Service!




We engaged BNW to install Gutters on front of house and on deck area, soffit, fascia on front and back of house. From start to finish the experience was excellent! Those doing the work were polite, paid special attention to make sure gate remained latched so my puppy would not get out. They cleaned up all the debris and left area looking nice. We've had the gutters now for over a month. They work great! No more leaks, the downspouts empty exactly where we requested. The soffit improves the appearance of the house tremendously. We would highly recommend BNW!


Andy




The best contractor I have ever dealt with. My salesman Mike Clem could not have better. Nothing is ever perfect but 99.9% is not bad. Thank you one and all.


Always A Great Experience




BNW is our go to company to take care of all of our home needs. Recently we had them install our Gutter Shutter gutter system. It is beautiful and the crew was great to work with.


meg




Great servuce, quality product, professional & knowledgeable installers. Worth every penny.

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