Richmond Home Improvement Reviews

Richmond Home Improvement

BNW Builders is proud to be Richmond’s source for high quality home improvements. We specialize in providing Richmond homeowners and businesses with roofing systems, siding installations, replacement windows, gutter solutions, decks, screened porches, home additions, and more. In addition, we are Central Virginia’s exclusive dealer for GAF Roofing, Everlast Composite Siding, Infinity from Marvin Windows, and GutterShutter™ Gutter Protection Systems. If you can dream it, BNW Builders can build it. Come visit our large showroom at 8601 Staples Mill Road to see our products in person and talk about your remodeling needs today.

Local Reviews
for Richmond & Surrounding Areas

Rated 4.9 out of 5 stars based on 70 customer reviews

Map of Richmond, VA

Excellent Service!!




BNW Builders removed our existing deck, put in a new foundation and built a new deck. No visible screws-the deck met our expectations and beyond.The guys were there everyday first thing in the morning and worked a full day. They cleaned up everything beautifully after the job. What really sets a company apart is how they work with you when you want to make a last minute change. We decided to change the 5ft step, which was already installed, to a 25ft step to go the width of the deck. They listened and it was a done deal in no time. We decided this because the 5ft step was so good looking, we wanted more of it. So happy with this last minute change. To let you know how my husband and I feel about the workmanship done by BNW, while they we working on the deck, we signed another contract for a screened porch to be built over part of the deck. We interviewed multiple contractors and from day one, after meeting with Scott, we knew they were the one to do the job. My husband's business partner came to our house and saw the BNW truck, he told us they had done work at his home, also, and he was 100% satisfied. BNW strives for customer satisfaction and we highly recommend them!!!!


Map of Richmond, VA

Judith




Knowledgeable staff to help with product selection, always on time, great customer service.


Map of Henrico, VA

Review Title





Map of Henrico, VA

Exce[topmal workmanship, awesome contractor




except for a small hiccup with the start date due to building permit approval, the experience was outstanding. The gentlemen that built the ramp were extremely nice and very conscientious of doing the work correctly. Mr. Sword and Mr. Hardy were excellent to work with.


Map of Richmond, VA

Very Pleased




Very pleased with the final project. The installers did an exceptional job and were neat and respectful. They kept us informed throughout the installation and cleaned the entire worksite thoroughly. We have two issues. First, the price was too high; second, it took almost two months to have the work completed.


Map of Henrico, VA

Did what they said. Excellent Workmanship




I would use them again. Excellent customer service once job began.


Map of Richmond, VA

Great work




After waiting 3 months for the work to begin, it was well worth the wait. The porch looks great and I am thrilled that I will no longer need to paint and stain regularly. The materials used are beautiful and couldn't ask for a better end result.


Map of Richmond, VA

Excellent Service!




I looked at using several companies and BNW consistently impressed! Dan helped me create a design that worked with my budget and vision of my screened in back porch. The whole team was friendly, detail-oriented, and a pleasure to have at my home.


Map of Richmond, VA

Mac





Map of Henrico, VA

workers were amazing, quality work




Dan was great to work with and easy to get in touch with.


Great product; great price




Extremely pleased with final product - everything we wanted. Professional crews, very courteous.


front porch




Quality work.


Rick




Even though we had a couple of issues, the were resolved perfectly and did an outstanding job. Workmanship was excellent. The men on the job were extremely nice and were hard workers! Many thanks to Dan and the men who worked on our project!!!! Thank you again!!! We would say our overall experience was above average plus!!!


If you want the BEST, call BNW!




Everyone with BNW is very professional and was great to deal with from start to finish of this project, which is our second big endeavor with BNW. They fully covered our back deck this time and made it look as if it were built with our house. They installed a new garage door and custom iron screen door. Once again, they did amazing quality and really showed attention to all the details. Workers were always prompt and courteous while onsite doing anything. We cannot say enough great things about this company! If you want the best-we highly recommend BNW Builders! Thank you to Dan, Steve and Crew, for treating us like family!


Judy




Quality work. Competent staff. Very satisfied with the results.


D




Very professional staff and craftsmanship. Highly recommend. More expensive than competitors, but worth the price.


Great service





Leaf Guard Gutters




We wanted to replace the gutters on our house with leaf guard gutters. The sales consultant who came explained the product, examined the existing gutter system and gave us the price. Installation was two to three weeks later and was very well done.


Wonderful Experience!




We added a large screened porch with a gas fireplace. It turned ever better than we had imagined. From the folks helping us pick colors, to the screen crew, to the stone workers and the masonry team, every person was courteous and skilled in their craft. The manager, Dan, was quick to address any questions. The entire team went out of their way to minimize any inconvenience to us. Overall it was a positive experience with a very happy ending!


8775





Deck




The deck is like fine furniture. All of the corners, edges and miters are of close tolerances and straight as an arrow. Accenting the deck's finish is the black powder coated aluminum railing. It makes the whole job POP! Our neighbors are thoroughly impressed!


Great builder service




Dan Swards and his team did an excellent job building a screened porch. He and his team were respectful, polite, and hard workers. Dan did a great job project managing, keeping me informed, and ensuring items were fixed/deal with. I would highly recommend Dan to anyone!


Craftsmenship




The quality of the workers, installation of products and service were outstanding! Our house was in desperate need of exterior renovation and BNW exceeded our expectations. At first the price for the job caught us by surprise; however, in light of the materials being maintenance free, it's less expensive in the long term. No longer do we worry about the heat/cold/rain entering the house. It is now secure and comfortable. Thank you for a job WELL DONE!


Quality work...Great Customer Experience




Just did a super job delivering exactly what they promised ... when they said the would do it. Kept us informed, engaged in the process and were very responsive to any and all requests. Highly recommend them.


Chris came to my house and suggested what was best for my situation and how BNW could help me I won't forget that concern for my family ever




Chris Giaccone did not try and just sell he looked at my situation and offered advice that kind of customer service is rare todat


Excellent Service!




We engaged BNW to install Gutters on front of house and on deck area, soffit, fascia on front and back of house. From start to finish the experience was excellent! Those doing the work were polite, paid special attention to make sure gate remained latched so my puppy would not get out. They cleaned up all the debris and left area looking nice. We've had the gutters now for over a month. They work great! No more leaks, the downspouts empty exactly where we requested. The soffit improves the appearance of the house tremendously. We would highly recommend BNW!


Awesome customer service.




Very professional. Performed excellent work. Would recommend without reservation.


Service was excellent; workers very professional and corteous





Susan




Dan was very professional and kept me appraised of what was going on with my renovation. A neighbor approached me about my my new roof going over my existing stoop and he stopped what he was doing to help them. Very responsive. Would not hesitate to work with him again.


Porch Screening




We had BNW screen our front porch. The workmanship was excellent and the workers were very pleasant. They provided a portapotty for their workers and they did an excellent job of cleaning up. We are well pleased.


"Extraordinary Job!"




Extraordinary Job done by an Extraordinary Crew back by an Extraordinary Company!!!


Great service started, the job on time, did everything that I contracted for.





Great service.





very professional




from the first telephone conversation till the installer we have been very pleased with BNW


Great service




Good opinion all the way round


Great service / Hard workers




I'm very pleased with everything ! Couldn't have for better work !


Excellent experience at all stages!




Informative, no pressure shopping. Excellent product at fair price. Flawless installation despite 100 degree temp! Is obvious company/employees have great mutual respect.


Great Experience




Very professional, did a great job on the installation of our gutter guard


Extremely Profeesional from sale to installation Perfect Craftmanship




From the moment we met Michael , we knew BNW would be the company we would choose, he was Very knowledgeable and represented BNW in a Very positive manner. The measuring staff (Tim) was prompt and informative and Gerry is one of the most talented carpentry professionals I have ever met. His work and the finish look of the project far exceeded my expectations. Would HIGHLY recommend .


Karen




Excellent work!


Best customer service




Our siding/gutter/Windows project went through without a glitch. Every single BNW employee we came in contact with was professional and easy to work with. Chris did a great job in scheduling our project within a very tight schedule, Tommy and his crew led by Christian kept the project going and kept us informed every step of the way, Gerry did a fantastic job with our windows, and Sonny and his crew installed our new Guttershutter gutters in no time. Every aspect of the project was handled with care and first rate workmanship and detail. It was a pleasure to do business with the BNW family and will absolutely recommend them to our friends & family.


Kyriakos




Goid


AWESOME PRICE. GREAT SERVICE




WE WOULD RECOMMEND BNW TO OUR FAMILY AND FRIENDS. LIKE THAT IT IS A FAMILY OWNED COMPANY.WORKERS WERE VERY HARD WORKING AND POLITE. STEVE TOOK GOOD CARE OF US!


Another great BNW job




In the past 2 years BNW has replaced our entire roof, all of our windows and most recently constructed a new deck. Dan and his crew did an excellent job


Excellent Service




Home repairs exceeded my expectations and were completed as stated in the contract. Jason and Tommy are true professionals who kept me informed on each stage of my home repairs. I will definitely use BNW for future home repairs.


thorough attention to detail




This was a custom job beginning to end. Workmanship was excellent.


Great Experience from Start to Finish!




This was our first time working with BNW and it was a great experience. Everyone I worked with or spoke to provided excellent customer service. Tommy did a great job keeping us updated on the status of the project and Jason was great at communicating with me on-site. I'm sure we'll use BNW for future projects.


Impressive Operation from Start to Finish




I was greatly impressed with the quality of the personnel from the sales representative to the installers as well as the quality of the product. The product was priced competitively.


Entry door




Beautiful door at a good price with excellent service!


Sliding door




Beginning to end top notch service. Screen were damaged and they reordered before I even saw them.


Dan S.

Dan S.

Another custom screen job done!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another custom screen job done!!!
Dan S.

Dan S.

Custom porch ceiling finished!!!

Near Janway Rd, Henrico, VA 23228
Henrico, VA - Custom porch ceiling finished!!!
Dan S.

Dan S.

Another custom deck finished!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another custom deck finished!!!
Dan S.

Dan S.

Another custom screened porch finished!!

Near W Broad St, Henrico, VA 23294
Henrico, VA - Another custom screened porch finished!!
Gary P.

Gary P.

Working on the Brooks home today!

Near Dalkeith Dr, Henrico, VA 23233
Henrico, VA - Working on the Brooks home today!
Dan S.

Dan S.

Custom screen job finished!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Custom screen job finished!!
Dan S.

Dan S.

New custom ramp finished!!!

Near Rolando Dr, Henrico, VA 23229
Henrico, VA - New custom ramp finished!!!
Dan S.

Dan S.

Another deck finished!!

Near Janway Rd, Henrico, VA 23228
Henrico, VA - Another deck finished!!
Dan S.

Dan S.

Another pvc deck finished!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another pvc deck finished!!!
Dan S.

Dan S.

Another screened porch going up!!!

Near Oldhouse Dr, Henrico, VA 23238
Henrico, VA - Another screened porch going up!!!
Dan S.

Dan S.

Under porch ceiling and flinch plate all finished!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Under porch ceiling and flinch plate all finished!!
Dan S.

Dan S.

Another deck done

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another deck done
Dan S.

Dan S.

Another pvc deck and handrail upgrade!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another pvc deck and handrail upgrade!!!
Dan S.

Dan S.

Another screen porch upgrade!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another screen porch upgrade!!
Dan S.

Dan S.

Another screen porch upgrade!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another screen porch upgrade!!
Tommy M.

Tommy M.

Install new windows

Near Pine Shadow Dr, Henrico, VA 23238
Henrico, VA - Install new windows
Gary P.

Gary P.

Finishing up Vaughan!

Near Buffapple Dr, Richmond, VA 23233
Richmond, VA - Finishing up Vaughan!
Dan S.

Dan S.

Another porch job finished!!!

Near Janway Rd, Henrico, VA 23228
Henrico, VA - Another porch job finished!!!
Gary P.

Gary P.

Adding a couple of runs to the existing Guttershutter on Mr. Gallaghers home!

Near Milbury Run St, Richmond, VA 23233
Richmond, VA - Adding a couple of runs to the existing Guttershutter on Mr. Gallaghers home!
Gary P.

Gary P.

The Ewan home turned out fantastic!

Near Sherbrook Rd, Richmond, VA 23235
Richmond, VA - The Ewan home turned out fantastic!
Gary P.

Gary P.

The Ewan home turned out fantastic!

Near Sherbrook Rd, Richmond, VA 23235
Richmond, VA - The Ewan home turned out fantastic!
Gary P.

Gary P.

Finishing up the Byrd home this morning!

Near Sherbrook Rd, Richmond, VA 23235
Richmond, VA - Finishing up the Byrd home this morning!
Dan S.

Dan S.

Another screened porch finished!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another screened porch finished!!!
Dan S.

Dan S.

Little roof over stoop, handrails, and roofing!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Little roof over stoop, handrails, and roofing!!!
Dan S.

Dan S.

Custom screen job finished!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Custom screen job finished!!
Dan S.

Dan S.

Another custom screened porch finished!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another custom screened porch finished!!
Dan S.

Dan S.

Custom cedar portico at PAINE JOB!!!

Near Janway Rd, Henrico, VA 23228
Henrico, VA - Custom cedar portico at PAINE JOB!!!
Dan S.

Dan S.

Another pvc deck finished!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another pvc deck finished!!!
Dan S.

Dan S.

Another finished pvc deck!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another finished pvc deck!!!
Gary P.

Gary P.

Just finished up Davies!

Near Jessamine St, Richmond, VA 23223
Richmond, VA - Just finished up Davies!
Gary P.

Gary P.

Just finished up Davies!

Near Jessamine St, Richmond, VA 23223
Richmond, VA - Just finished up Davies!
Gary P.

Gary P.

Just finished up Billett! No more water issues!

Near Island View Ct, Henrico, VA 23233
Henrico, VA - Just finished up Billett! No more water issues!
Dan S.

Dan S.

Another custom pvc deck finished!!!

Near Staples Mill Rd, Henrico, VA 23228
Henrico, VA - Another custom pvc deck finished!!!
Dan S.

Dan S.

Another deck finished!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another deck finished!!!
Dan S.

Dan S.

Another finished screened porch!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another finished screened porch!!!
Dan S.

Dan S.

Another screened porch finished!!!

Near Valleybrook Dr, Henrico, VA 23233
Henrico, VA - Another screened porch finished!!!
Dan S.

Dan S.

New skylights cut in and installed!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - New skylights cut in and installed!!
Dan S.

Dan S.

New skylights cut in!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - New skylights cut in!!!
Dan S.

Dan S.

Another finished custom screened porch!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another finished custom screened porch!!!
Dan S.

Dan S.

Another awesome screened porch finished!!

Near Rockstone Ct, Richmond, VA 23238
Richmond, VA - Another awesome screened porch finished!!
Dan S.

Dan S.

Another screen eze job finished!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another screen eze job finished!!
Gary P.

Gary P.

Just finished Starke...looks fantastic!

Near Autumn Chase Dr, Richmond, VA 23233
Gary P.

Gary P.

Continuing on the Starke home!

Near Autumn Chase Dr, Henrico, VA 23233
Henrico, VA - Continuing on the Starke home!
Dan S.

Dan S.

Another front porch finished!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another front porch finished!!!
Dan S.

Dan S.

Another finished screened porch!!!

Near Staples Mill Rd, Richmond, VA 23228
Richmond, VA - Another finished screened porch!!!
Dan S.

Dan S.

And another screen porch going up!!!!

Near Ivyglen Dr, Richmond, VA 23233
Richmond, VA - And another screen porch going up!!!!
Gary P.

Gary P.

Getting started on the Fockler home!

Near Sulgrave Rd, Richmond, VA 23221
Dan S.

Dan S.

Another redeck/ deck refurbish finished!!!

Near Janway Rd, Henrico, VA 23228
Henrico, VA - Another redeck/ deck refurbish finished!!!
Dan S.

Dan S.

Another new screened porch started!!!

Near Frostick Ct, Richmond, VA 23227
Richmond, VA - Another new screened porch started!!!
Dan S.

Dan S.

Guys working hard!!!

Near Rockstone Ct, Richmond, VA 23238
Richmond, VA - Guys working hard!!!

 

 

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