Cindy & Jeff Brown
We had our windows installed by BNW Builders in the fall of 2005 and they have not only saved us money, but they haved saved us time! As we were decorating our home for Christmas, it was so exciting when I went to put our Christmas wreaths up on our windows and didn't have to pull and pry to get our windows opened. Our new windows were so easy to open and close, it was quite a treat! I always dreaded doing that part of the decorating every year! Our home has felt a lot warmer this winter as these windows do a wonderful job keeping the cold air out. We have been very pleased with our windows so far and would recommend BNW Builders to everyone!
Cindy & Jeff Brown January 19, 2016
My husband and I have been so pleased with our new COBRA windows! The windows not only have reduced our heating bill, made us feel more secure and have been easy to clean but they sure do make our home look newer and lively. Working with BNW was one of the best customer service experiences we have had. Our experience was a positive one from the start. The salesman was prompt, he listened, asked questions and understood we were on a budget. Then, Bruce, the owner personally came out to confirm our order and to take measurements and las tly our windows were installed by a professional, reliable and personable installer whom we trusted in our home when we could not be there. Bruce also placed our order without a deposit from us since we were still working out the finances for this investment. That says a lot! We are so happy that we made this investment back into our home and when it's time for vinyl siding BNW will be our first call. We highly recommend them! Thanks BNW!
Sarah Duncan Glen Allen, VA January 19, 2016
Outstanding! That covers our entire experience with Bruce and his company. In times like these to find a company with a simple approach to doing business was a pleasure. Provide a quality improvement at a fair price and complete the work in a timely manor. This included outsourcing a specific color that two other companies could not or would not do and they wanted more that 40% more to do the same repair. We will continue to tell anyone interested in any type of home improvements to contact BNW for their needs. We can not say enough about the personable approach this company takes on a daily basis.
The Booths Henrico January 19, 2016
I received estimates from a number of siding providers before I met with Tim from BNW. Not only was BNW thousands less than other estimates, Tim understood exactly what I wanted to do with my house and was conscious of my need to stay on a tight budget. Tim shared a variety of options with and let me decide what worked for me. The siding looks simply amazing! Not only did the crew do an excellent job, but they allowed me to purchase new lights and shutters which they put up at no additional cost to me.
Mr. Blanchard Richmond, VA January 19, 2016
Bob & Jennifer Vukmer
We have been very happy with the installation of your high-efficiency windows with interior mullions. We have had many compliments on both the look and workmanship of the windows and installation. The windows did perform as you indicated they would: we estimate that we have saved about 30% on our winter utility bills. That is after the run-up of the price of natural gas over the last several winters. We are extremely happy with the windows.
By the way, you mentioned the reduction of air infiltration from the outside. The new windows have eliminated the draftiness with our home; they keep the warm air in and the cold air out.
Finally, your conversion of our porch to maintenance free vinyl has also been a real plus. It is very attractive and easy to maintain compared to the old wood material. Several of our neighbors have given us very positive feedback on both the window and porch jobs.
Overall we were very impressed with the speed and quality of the work that BNW did for us and would recommend your firm to anyone.
Bob & Jennifer Vukmer January 19, 2016
Mr. And Mrs. Gregory
I recently had BNW Builders install a new roof, siding and windows. I am very pleased to say that we are 110% satisfied with all of the jobs. All the teams exhibited exceptional craftsmanship, professionalism and honesty. Bruce and his team of professionals was more than happy to answer all my questions along the way. We are especially enjoying our new and efficient Cobra Elite windows and expect to save lots of money. We already noticed a difference in how our house holds a temperature for longer periods of time without even running the furnace or a ir-conditioner not to mention that they look GREAT! As a very picky customer with high standards and expectations I would highly recommend BNW to anyone.
Mr. And Mrs. Gregory Richmond, VA January 19, 2016
I BOUGHT AN OLDER HOME IN 2004 THAT HAD THE ORIGINAL WINDOWS---I COULD BARELY OPEN ANY OF THEM, AND SOMETIMES THEY WOULD GET STUCK SO I HAD TO BEAT ON THEM TO GET THEM TO CLOSE. IN THE WINTERTIME I COULD FEEL THE COLD AIR COMING THROUGH, EVEN THOUGH I HAD THE STORM WINDOWS CLOSED. THE FOLLOWING SPRING I DECIDED THAT I NEEDED TO REPLACE MY WINDOWS AND GOT A FEW ESTIMATES. I DECIDED TO GO WITH BNW BECAUSE BRUCE IS A VERY HONEST AND SINCERE PERSON TO DEAL WITH. THERE WAS NO PRESSURE TO BUY THE WINDOWS WHEN HE CAME TO TALK TO ME ABOUT THEM, AND WHEN I DID DECIDE TO GET THEM, HE HELPED ME FIND A COMPANY TO FINANCE THEM. THEY CAME TO INSTALL THE WINDOWS WHEN THEY SAID THEY WOULD, AND JERRY (THE GUY WHO PUT THE WINDOWS IN) DID AN EXCELLENT JOB. THE TRIM WORK WAS VERY DIFFICULT TO DO JUST BECAUSE OF THE WAY MY HOUSE WAS ALREADY SIDED, BUT HE WORKED WONDERS AND MY HOUSE NOW LOOKS SO MUCH BETTER FROM THE OUTSIDE. MY NEIGHBOR WAS SO IMPRESSED WITH THE WAY THE WINDOWS CHANGED THE APPREARANCE OF MY HOME THAT SHE BOUGHT SOME FROM BNW TOO. NOT ONLY DO THEY LOOK GOOD, BUT THERE IS A BIG DIFFERENCE IN THE TEMPERATURE IN MY HOUSE---IN THE WINTER THE HEAT STAYS IN, AND IN THE SUMMER IT IS MUCH COOLER INSIDE THAN THE FIRST YEAR I LIVED HERE. EVERY TIME I OPEN MY WINDOWS I AM SO GLAD THAT I MADE THE DECISION TO GO WITH BNW. THANK YOU VERY MUCH, BRUCE, FOR MAKING SUCH AN IMPORTANT DECISION SO EASY.
MARCIA ROBERTS January 19, 2016
Alice & Steve McNett
I would like to take a moment and tell you what a wonderful job BNW Builders did on our siding!! We had the house done with new siding and shutters and they were wonderful! Our house looks super!! Plus, we had a new front door added by Tim and it is great!!!
Thanks for everything!!!!
Alice & Steve McNett Glen Allen, VA January 19, 2016
I just had to write this letter to you because I just can't say how excited I am about my windows. I had my windows put in April of this year and from the time I picked the phone up and called BNW to come out and give me an estimate it has been nothing but a wonderful experience. The salesperson was kind and attentative. He did not try to sell me anything that I did not want. The installer he was just wonderful and the job he did was fantistic. The windows he installed along with the trim work "OUTSTANDING". You would never know he was there the clean up job he did was the best I have ever seen. The owner I can't say enough about him. He very nice,polite and courteaous. I have heard horror stories from friends about their windows but all I can tell them that my experience was "WONDERFUL, JUST WONDERFUL".
Thank you all at BNW "I LOVE MY WINDOWS".
Karol Canada Richmond, VA January 19, 2016
Sandy and Billy Ju
This is just a quick note to thank you for the wonderful job everyone did on our house. The casement windows, vinyl siding with the attractive gable vent, and new gutters look great. But the best part is that I've already seen a reduction in my electric bill - the house is so much more energy efficient.
I appreciate the superior level of customer service that you and Pat have shown to us. You listened patiently and addressed my concerns, and I highly recommend BNW for the quality of it's products and people. Again, thank you.
Sandy and Billy Ju Richmond, VA January 19, 2016