I want to say how pleased I was with BNW Builders and the vinyl replacement windows they installed for me. I have a small town house and had no idea who to call when my old wood windows rotted so badly that they had to be replaced. Then I remembered that one of my neighbors had told me a year or so ago about BNW Builders and what good professional work they did for the price. I called Bruce and someone came out to meet with me promptly about an estimate. Mine was such a small job (only four windows) but I never felt like I was any less important than someone who had ten windows to replace. They worked with me to find a very good product at a price I could afford. When my windows came in, they arranged to come out in a couple days time to install. The crew was there right at the appointed time, they did the job quickly but professionally and wanted to be sure that I was pleased. They had put a couple small nicks in the siding above one of the windows and the foreman said that he'd come by "next week" to fix it. I didn't really expect to see him again but when I came home the very next day, he had been there to fix the places so you'd never know they were there. It's that kind of attention to quality and customer satisfaction that you rarely see in today's world. I've already recommended BNW to a couple people and would use them again in the future with no hesitation.
Mrs. Bowman Richmond, VA January 20, 2016
I had new windows installed by BNW Builders in 2004. I recently called them to replace a bay window. The work is superior. The people are wonderful to work with. Bruce Wiegan, the business owner,sits with you and works to help decide what is best for you. He stands behind his work and his word 100%. I would recommend BNW Builders to anyone who wants to make some changes to their home.
Renee Zumpol Richmond, VA January 20, 2016
Thank you, Bruce and the BNW team, for the wonderful job you did replacing a very large, old window! The window is well beyond my expectations in beauty, function, and ease of cleaning.
Your team is fast, professional, and very tidy and you explained everything I should know about the project and the product.
I will recommend BNW builders to anyone with remodeling needs!
Wendy P. January 20, 2016
I just wanted to send you this email to express my thanks to BNW Builders for the outstanding job done on my home (vinyl coverings 24 windows & 2 doors) I couldn't be happier!
First off let me just say I was so pleased with the group of professionals you dispatched to my house for this project. They were extremely polite, and worked around the clock to meet my timeline. Secondly after the work was done each day they made sure to leave my yard neat and debris free. I was very hesitant as I've seen other builders do work on neighbors homes leaving them looking like a war zone.
To sum up my experience with BNW - no problems - very smooth - neat - clean - polite! I truly am satisfied with your companies attention to detail and I will be sure to recommend BNW to my friends.
THANK YOU BNW!
Jeffrey Styles Richmond, VA January 20, 2016
Steve and Carlie Johns
At last, a company that provides top quality products, but also has the trained and properly supervised personnel on staff to expertly install those products on the date scheduled. Each crew works independently of the other, but each crew also pays very close attention to the details. Things that many homeowners wouldn't see, they have seen it and already have a plan in the works to repair the item before the homeowner even is aware of it.
My wife and I had Bruce and Company replace our roof, all of our windows and exterior siding. Each of these tasks were completed in a very timely manner and consistent with the standards of construction normally accepted in this area.
Bottom line...I would recommend BNW to anyone who is thing of re-roofing, installing thermally efficient windows and installing thermally efficient exterior siding.
Steve and Carlie Johns January 20, 2016
I just had windows, siding and a roof installed by BNW Builders. The quality of all materials they used are exceptional. All of their work was done extremely well. The crews are hard working, efficient and professional. They went out of their way to ensure that I was satisfied. My home now looks better than new!
I feel like I not only had a business transaction with BNW Builders, but I also made some friends. A sincere thank you to Bruce, Tim, Young, Edgar, and the rest of the amazing BNW crew. I wholeheartedly recommend BNW Builders to anyone.
Mr. Seay Richmond, VA January 20, 2016
Scott & Dara Geller
I decided to price replacement windows since my house still had the originals (1950?s), were painted shut, and were obviously inefficient. I received estimates from major companies and contractors in Richmond, including BNW. When Bruce came out, he was very friendly, seemed to have a good product and warranty, and price d to a very reasonable figure. I decided to go with BNW not only for the price and product, but also because Bruce came across as hard working, down-to-earth, and honest rather than as a sales/pitch-man. The job was done very professionally and I am still happy with the quality and workmanship of the windows and installation.
I'm sure my six windows were a minor job for Bruce, but it was a significant investment for me and he treated it accordingly. Also, Bruce went out of his way to answer all my questions or address my "issues", which turned out to NOT be issues, following the installation.
Overall, I could not be happier with the windows or service that Bruce provided and am enjoying my new windows. For me, the ultimate test of satisfaction is whether or not I would refer or use BNW Builders for future projects on my current house or any future home. And the answer is a definitive "YES".
Scott & Dara Geller Richmond, VA January 20, 2016
Mike & Laura Nagy
My wife & I recently had BNW Builders install DuraPlank siding, new entry & screen doors and replacement windows on our house. After meeting with several local contractors, the decision to contract with BNW was made with great confidence. From our initial meeting, throughout the construction phase and even after completion, Bruce and his crews were outstanding to deal with.
My thanks to Tim for being a truly great production manager who took the time to answer my numerous questions (many times over). Tim was very professional, knowledeable and down to earth and he didn't go for the high pressure sales pitch. Instead, he let the product and his many years of experience in the industry make for the perfect presentation. He also did a great job installing our new doors and screens.
Thanks to Bill for installing all 21 windows in only 2 days!! He did an incredible job with the installation working diligently both days & paying the utmost attention to detail. The new windows are fantastic. After years of struggling to even open our old windows, the new windows, with their ease of use, numerous features and high quality are unbelievable.
Edgar and his crew were not to be outdone. They worked from morning to night on the siding and all of the trim and had the whole job completed in a very timely and more than satisfactory manner. They paid great attention to detail and were very responsive to any questions I had. These guys were simply amazing to watch work!! They also did a great job of cleaning up the work site each day and again after the job was complete.
All in all I couldn't be happier with the products installed and the services received. The windows and doors look and function great. The DuraPlank siding is by far the best siding product I looked into and looks incredible installed on the house. Our house truly looks brand new and after entertaining the idea of moving we now plan on staying for quite some time. Aside from looks alone, We can definitely see a difference in energy costs as well as an even coolin g of the house which we never had before. I anticipate even more savings and a warmer, draft free house as the cold weather approaches.
We'd like to thank Bruce one last time for making this very large project and investment a very satisfying and worry-free one for us. He stopped by at least once every day to check on the progress and was truly a pleasure to deal with. We look forward to continuing a relationship with BNW Builders in the future and would highly recommend them to anyone in the market for any of the services they provide.
Mike & Laura Nagy Glen Allen, VA January 20, 2016
Tom & Theresa Christian
AMAZING!!! That is the only word to describe the work of BNW Builders. We had 10 windows replaced, new vinyl railings and posts on our front porch, and a new entry way door.
Tim met us one evening and explained their options of products without any pressure. On the date of installation, Bruce was here assisting with the porch. How many other business owners do you know that are willing to get their hands dirty? When the project was not completed on Friday, Tim was back here on Saturday morning finishing the work. When they left, our house and yard were just as clean as when they arrived.
We would recommend BNW to anyone looking to remodel, renovate, or upgrade their current home. Thanks for everything Bruce and Tim. We look forward to working with you again in the future.
Tom & Theresa Christian Glen Allen, VA January 20, 2016
Gigi & Bob Dyer
We recently purchased replacement windows from BNW Builders. From contract signing to installation of the windows, the whole experience was pleasant. Bruce presented his product in a professional manner without pressure for a sale, unlike a competitor. The order was placed and the windows were manufactured and delivered without incident. The day the windows were installed everything went very smoothly. The attention to detail by Bill (the installer) was second to none. We are very pleased with the Mastri windows from ease of opening and closing to the overall energy savings. All in all, my wife and I are very pleased with the service and professionalism we received from BNW Builders. We would and have recommended them without hesitation.
Gigi & Bob Dyer Glen Allen, VA January 20, 2016